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In a major reform to boost the performance of country’s civil services, a new performance management scheme has been introduced in the Federal Board of Revenue (FBR) for Customs and Inland Revenue and will be extended to all services and cadres of the Central Superior Services to replace the present flawed and manipulated system of Performance Evaluation Reports (PERs).

Prime Minister Shehbaz Sharif has approved the scheme which, in the case of the FBR, has lowered the earlier assessment of 98% of Customs and Inland Revenue Service (also known as Income Tax Group) officers as “outstanding” and “very good” to 40% only.

Under the previous system, 99% of Customs and Income Tax officers were judged as the best (“A” category) in terms of their integrity. Under this system, the top performers will be paid better than others. The performance and consequent compensation package will be reviewed every six months.

The Establishment Division has been asked by the prime minister to study and implement the FBR’s new performance management system for all other services and cadres of the Central Superior Services. It is believed that this system would dramatically change the performance and effectiveness of the country’s civil services.